Gaming Division Violations

Overview

The Division of Gaming issues notices of violations to licensed facilities and operators when regulatory violations occur. The below databases include every notice of violation issued to any video lottery, commercial casino, sports wagering, or interactive fantasy sports operator that includes a monetary fine. Licensees may appeal any notice of violation through the Commission’s adjudicatory process. Selecting the violation number on any row will open the corresponding notice of violation. Sortable fields include facility, date, type of violation, applicable regulation, fine amount and whether the matter was appealed.

Video Lottery Gaming

FacilityViolation #Violation DateType of ViolationRegulationFine AmountAppealed
Vernon17-0037/7/2017Underage Patron5117.1$1,000 
Saratoga17-0047/18/2017Underage Patron5117.1$1,000 
Batavia17-0058/13/2017Underage Patron5117.1$1,000 
Saratoga17-00710/6/2017Underage Patron5117.1$5,000 
Empire City17-00811/12/2017Underage Patron5117.1$1,000 
Batavia17-00911/19/2017Underage Patron5117.1$5,000 
Hamburg18-0012/11/2018Underage Patron5117.1$1,000 
Jakes 5818-0022/24/2018Underage Patron5117.1$6,000 
Jakes 5818-0032/24/2018Underage Patron5117.1$25,000 
Empire City18-0043/15/2018Underage Patron5117.1$5,000 
Saratoga18-0053/30/2018Underage Patron5117.1$10,000 
Saratoga18-0064/5/2018Underage Patron5117.1$30,000 
Vernon18-0086/30/2018Underage Patron5117.1$5,000 
Jakes 5818-0097/19/2018Underage Patron5117.1$10,000 
RWCNYC18-0128/11/2018Underage Patron5117.1$11,000 
Batavia18-0108/18/2018Underage Patron5117.1$5,000 
Monticello18-0118/19/2018Underage Patron5117.1$1,000 
RWCNYC18-01811/17/2018Underage Patron5117.1$10,000 
Vernon18-01911/18/2018Underage Patron5117.1$5,000 
Vernon18-02011/30/2018Underage Patron5117.1$10,000 
Jakes 5819-0011/27/2019Underage Patron5117.1$25,000 
RWCNYC19-0022/19/2019Underage Patron5117.1$30,000 
RWCNYC19-0032/25/2019Underage Patron5117.1$50,000 
RWCNYC19-0043/15/2019Underage Patron5117.1$25,000 
Jakes 5819-0076/5/2019Underage Patron5117.1$10,000 
Hamburg19-0066/8/2019Underage Patron5117.1$1,000 
Empire City21-0014/16/2021Unauthorized surveillance upgradeBulletin 13 $10,000 
Batavia21-0014/17/2021Underage Patron5117.1$1,000 
Jakes 5821-0024/26/2021Property Staff ID MisuseMICS Employee Badge Identification$1,000 
Saratoga21-0037/22/2021Underage Patron5117.1$1,000 
RWCNYC21-0049/12/2021Early Play5118.9$6,000 
Jakes 5822-0043/8/2022Unsecured drop box5121.7$2,500 
RWCNYC22-0033/14/2022Unsecured drop box5121.7$2,500 
RWCNYC22-0053/15/2022Unsecured drop box5121.7$5,000 
Empire City22-0087/20/2022Underage Patron5117.1$1,000 
Empire City22-0097/24/2022Underage Patron5117.1$5,000 
Resorts World HV22-01012/29/2022Underage Patron5117.1$1,000 
RWCNYC23-0021/28/2023Underage Patron5117.1$6,000 
Empire City23-0033/3/2023Underage Patron5117.1$6,000 
Empire City23-0065/12/2023Test promotion not deactivated5116.1$5,000 
Empire City23-0106/3/2023Early Play5118.9$2,500 
Batavia23-0086/15/2023Underage Patron5117.1$1,000 
Batavia23-0097/12/2023Underage Patron5117.1$5,000 
Resorts World HV23-0139/7/2023Unauthorized accessMICS VLG Agents$- 
Saratoga23-0149/11/2023Self-exclusion5402.2$1,000 
Empire City23-01511/5/2023Underage Patron5117.1$5,000 
Saratoga23-01611/14/2023Underage Patron5117.1$1,000 
Aristocrat Technologies24-0021/22/2024Transportation of video lottery terminals5120.1$5,000 
Jakes 5824-0051/15/2024Persons required to obtain a video lottery gaming employee license5105.1, 5105.2$21,000  
Aristocrat Technologies24-0033/08/2024Transportation of video lottery terminals5120.1$5,000 
Vernon Downs24-0043/10/2024Failure to update player tracking database5117.6$1,000 
Empire City24-0064/16/2024Minor played on several games5117.6$6,000 
Jakes 5824-0075/30/2024Hours of Operation5118.9$5,000 
RWC NYC24-0088/8/2024Hours of Operation5118.9$5,000 
Jakes 5824-0097/7/2024Self Exclusion5402.3. (e)$5,000 

Commercial Casinos

FacilityViolation #Violation DateType of ViolationRegulationFine AmountAppealedNote
del Lago17-Del-012/11/17Underage Patron5313.2(d)(3)$1,000  
del Lago17-Del-024/12/17Underage Patron Gaming and Drinking5313.2(d)(3) & (4)$10,000  
del Lago17-Del-035/11/17Underage Patron Gaming5313.2(d)(3) & (4)$30,000  
del Lago17-Del-049/4/17Underage Patron Gaming5313.2(d)(3) & (4)$50,000 Settled (4 for $100k)
del Lago17-Del-0512/29/17Underage Patron Gaming5313.2(d)(3) & (4)$50,000 Settled (4 for $100k)
del Lago18-Del-014/22/18Underage Patron5313.2(d)(3)$25,000 Settled (4 for $100k)
del Lago18-Del-027/21/18Underage Patron5313.2(d)(3)$25,000 Settled (4 for $100k)
del Lago19-Del-011/19/19Underage Patron5313.2(d)(3)$25,000  
del Lago19-Del-023/25/19Underage Patron5313.2(d)(3)$25,000  
del Lago19-Del-033/30/19Underage Patron5313.2(d)(3)$25,000  
del Lago19-Del-046/20/19Underage Patron5313.2(d)(3)$25,000  
del Lago19-Del-059/4/19Underage Patron Gaming5313.2(d)(3) & (4)$30,000  
del Lago19-Del-0610/28/19Underage Patron5313.2(d)(3)$25,000  
del Lago21-Del-018/11/21Underage Patron Gaming5313.2(d)(3) & (4)$6,000  
del Lago21-Del-0210/29/21Underage Patron Gaming and Drinking5313.2(d)(3) & (4) & 65(1) $26,000  
del Lago21-Del-0311/21/21Underage Patron Gaming5313.2(d)(3) & (4)$10,000  
del Lago22-Del-011/10/22Underage Patron5313.2(d)(3)$25,000  
del Lago23-Del-018/19/23Underage Patron5313.2(d)(3)$1,000  
Rivers17-Rivers-012/14/17Underage Patron Gaming5313.2(d)(3) & (4)$6,000  
Rivers17-Rivers-023/12/17Underage Patron5313.2(d)(3)$5,000 Settled (7 for $110k)
Rivers17-Rivers-038/17/17Underage Patron Gaming5313.2(d)(3) & (4)$30,000 Settled (7 for $110k)
Rivers17-Rivers-048/21/17Underage Patron5313.2(d)(3)$25,000 Settled (7 for $110k)
Rivers17-Rivers-0512/24/17Underage Patron Gaming5313.2(d)(3) & (4)$50,000 Settled (7 for $110k)
Rivers18-Rivers-011/25/18Underage Patron5313.2(d)(3)$25,000 Settled (7 for $110k)
Rivers18-Rivers-025/19/18Underage Patron5313.2(d)(3)$25,000 Settled (7 for $110k)
Rivers18-Rivers-039/28/18Underage Patron5313.2(d)(3)$25,000 Settled (7 for $110k)
Rivers19-Rivers-012/5/19Underage Patron5313.2(d)(3)$10,000  
Rivers19-Rivers-023/23/19Underage Patron Gaming5313.2(d)(3) & (4)$45,000  
Rivers22-Rivers-015/15/22Underage Access5313.2(d)(3)$25,000  
Rivers22-Rivers-025/15/22Underage Access5313.2(d)(3)$25,000  
Rivers22-Rivers-058/24/22Card and Dice Error5322.15(g) & (d)$1,000  
Rivers23-Rivers-014/19/23Improper Acceptance/Processing of Currency5314.3; 5323.17(a)(2) & (a)(6); FPA020$14,000  
Rivers23-Rivers-0212/5/23Underage Patron Gaming and Drinking5313.2(d)(3) & (4)$11,000  
Rivers23-Rivers-0312/16/23Underage Patron and Drinking5313.2(d)(3) & 65(1)$10,000  
Rivers23-Rivers-0412/22/23Underage Patron5313.2(d)(3)$10,000  
Rivers21-Rivers-016/12/21Underage Patron5313.2(d)(3)$1,000  
Rivers21-Rivers-028/11/21Underage Patron Gaming5313.2(d)(3) & (4)$10,000  
Rivers21-Rivers-038/29/21Underage Patron Gaming5313.2(d)(3) & (4)$30,000  
Rivers21-Rivers-049/4/21Underage Patron Gaming5313.2(d)(3) & (4)$50,000  
Rivers22-Rivers-037/2/22Card and Dice Error5322.15(g)$500  
Rivers22-Rivers-047/15/22Card and Dice Error5322.15(g)$1,000  
Rivers24-Rivers-013/1/24Underage Patron5313.2(d)(3)$10,000  
RW Catskills18-RWC-012/10/18Underage Patron5313.2(d)(3)$1,000  
RW Catskills18-RWC-022/10/18Underage Patron5313.2(d)(3)$5,000  
RW Catskills18-RWC-032/24/18Underage Patron5313.2(d)(3)$15,000  
RW Catskills18-RWC-042/26/18Underage Patron Gaming5313.2(d)(3) & (4)$45,000  
RW Catskills18-RWC-053/30/18Underage Patron5313.2(d)(3)$25,000  
RW Catskills18-RWC-067/4/18Underage Patron5313.2(d)(3)$25,000  
RW Catskills19-RWC-018/19/19Underage Patron5313.2(d)(3)$1,000  
RW Catskills21-RWC-016/1/21Underage Patron Gaming and Drinking5313.2(d)(3) & (4) & 65(1) $7,000  
RW Catskills21-RWC-027/28/21Underage Patron Gaming5313.2(d)(3) & (4)$25,000  
RW Catskills21-RWC-038/1/21Underage Patron5313.2(d)(3)$10,000  
RW Catskills22-RWC-011/1/22Underage Patron Gaming5313.2(d)(3) & (4)$50,000  
RW Catskills22-RWC-024/18/22Underage Patron Gaming5313.2(d)(3) & (4)$50,000  
RW Catskills22-RWC-035/7/22Underage Patron Gaming and Drinking5313.2(d)(3) & (4) & 65(1) $55,000  
RW Catskills23-RWC-012/25/23Underage5313.2(d)(3) & (4)$6,000  
RW Catskills23-RWC-026/11/23Underage Patrons (2)5313.2(d)(3)$5,000  
RW Catskills23-RWC-038/13/23Underage Patron5313.2(d)(3)$10,000  
RW Catskills24-RWC-014/13/24Underage Patron Gaming5313.2(d)(3) & (4)$15,000  
RW Catskills24-RWC-026/16/24Underage Patron Gaming5313.2(d)(3) & (4)$30,000  
RW Catskills24-RWC-036/28/24Underage Patron Gaming and Drinking5313.2(d)(3) & (4) & 65(1) $30,000  
Tioga17-Tioga-015/28/17Underage Patron Gaming5313.2(d)(3) & (4)$1,000  
Tioga17-Tioga-026/18/17Underage Patron5313.2(d)(3)$5,000  
Tioga17-Tioga-038/27/17Underage Patron5313.2(d)(3)$10,000  
Tioga18-Tioga-017/14/18Underage Patron Gaming5313.2(d)(3) & (4)$25,000 Settled (2 for $45k)
Tioga18-Tioga-0210/10/18Underage Patron Gaming5313.2(d)(3) & (4)$10,000  
Tioga19-Tioga-013/7/19Underage Patron Gaming5313.2(d)(3) & (4)$30,000 Settled (2 for $45k)
Tioga19-Tioga-025/5/19Underage Patron5313.2(d)(3)$25,000  
Tioga19-Tioga-038/31/19Underage Patron5313.2(d)(3)$25,000  
Tioga21-Tioga 011/16/21Underage Patron Gaming5313.2(d)(3) & (4)$6,000  
Tioga23-Tioga-016/18/23Underage Patron5313.2(d)(3)$1,000  
Tioga23-Tioga-029/15/23Live Gaming-floor Testing & Software Installation5321.8$10,000 Settled ($7,500)
Tioga23-Tioga-0311/5/23Underage Patron5313.2(d)(3)$5,000  
Rivers24-Rivers-023/5/24Underage Patron Gaming and Drinking5313.2(d)(3) & (4); 5328.7(a)$55,000   
Rivers24-Rivers-035/31/24Underage Patron Gaming and Drinking5313.2(d)(3), (e)(4); 5328.7(a)$35,000  
Rivers24-Rivers-047/9/24Table Game Procedures5322.15 (d) & (g)$1,000  
Rivers24-Rivers-058/6/24Table Game Procedures5322.15 (d) & (g)$1,000  

Sports Wagering

Facility/Operator/PlatformViolation #Violation DateType of ViolationRegulationFine AmountAppealed
DraftKings (Del Lago/Kambi USA Inc.)DL-SB-001-20198/24/19-10/19/19Offering and accepting unapproved wagers5329.13(a), 5329.13(b)(2)(i) & 5329.13(b)(2)(v)$39,479 
Rush Street Interactive (Rivers/Kambi USA Inc.)RV-SB-002-20198/31/19-10/20/19Offering and accepting unapproved wagers5329.13(a), 5329.13(b)(2)(i) & 5329.13(b)(2)(v)$77,940 
PointsBet New York23-MSW-PB-001 V26/28/23Promotional offering sent to self-excluded patrons5326.3$251,500Yes
Caesars Sportsbook (American Wagering, Inc.)24-MSW-AWI-018/29/2023Marketing communications sent to self-excluded patrons5325.2, 5330.34(c), 5402.4 $7,000 

Interactive Fantasy Sports

Operator/PlatformViolation #Violation DateType of ViolationRegulationFine AmountAppealed
Fanamana, IncFNMA-IFS-001-20203/30/20-4/2/21Offering and accepting unapproved contests400(3), 1401(8), 1402(1)(b), 1402(2), 1404(1)(o), 1404(3)(a), 1405 & 1412$10,131 
PrizePicksPRPI-IFS-001-20236/4/19-12/31/23Settlement re: Operation1402(1)(a), 1402(1)(b), 1412$14,969,688